Custom orthotic insoles, fully tailored to your feet
Not ready-made. Real 3D scanning, expert gait analysis, and handmade insoles designed with international orthotists.
A full foot assessment in 20 to 30 minutes.
Transparent pricing. Here is exactly what is included, and what is not. No upsell pressure. No travel surcharge across Klang Valley, Selangor, and Johor.
What's included
- π¦Ά20 to 30 minute sessionAt our store or your home
- π3D foot scanningCaptures each foot's unique structure
- πΆWalking gait observationSee how you walk, not just stand
- πCurrent shoe checkWear patterns reveal a lot
- π§Walking posture coachingWhether you buy insoles or not
- π Home visits availableKlang Valley Β· Selangor Β· Johor
What's not included
- The custom insoles themselves (separate package, quoted after assessment)
- Medical diagnosis or prescription (we are not a medical clinic)
- X-rays or imaging (we refer to doctors for that)
- Pressure to buy anything
Payment methods:
If custom insoles are the right fit, here is what happens next
Based on your assessment results, we will recommend whether custom insoles make sense for you. If yes, the package includes:
- 5-year service plan
- Insoles replaced every 6 months to fit growth or lifestyle changes
- Ongoing adjustments based on how your feet respond
- Handmade production, quality-checked before delivery
- Designed with input from international orthotists
Each case is different. We only recommend custom insoles when they make sense for your feet.
Flat pricing across three regions
Home visits or our store. No travel surcharge within these three regions.
Klang Valley (incl. KL)
Kepong, Mont Kiara, Petaling Jaya, Subang, Damansara, Cheras, and surrounding urban areas.
Rest of Selangor
Full state coverage beyond the urban KV, including outlying districts like Hulu Selangor and Sabak Bernam.
Johor
Johor Bahru and all major surrounding areas. For outlying postcodes, WhatsApp first.
Our stores
Kepong (KL): address coming soon.
Johor Bahru: 2-1, Jalan Pinang 42, Taman Daya, 81100 Johor Bahru, Johor.
Hours: Mon to Sat, 9:00 to 18:00. Closed Sundays and public holidays.
Check if we visit your areaA realistic timeline, based on our customers
Results vary by individual. Here is what most customers experience.
- Week 1 to 2
Initial adjustment
Some people feel the difference immediately. Others need a few days for their feet to adapt. Both are normal.
- 3 months
Visible improvement
Most customers notice clearer improvements in walking comfort, posture, and energy by this point. This is when parents usually tell us it was worth it.
- 8 to 12 months
Stable, lasting change
For consistent users, changes in walking pattern become stable and automatic. For children in the 4-12 window, this is often when foot development shows the biggest shift.
Results depend on daily use plus walking training. Inconsistent wear leads to inconsistent results. We follow up to keep you on track.
Why custom beats ready-made for chronic cases
Both exist for a reason. The difference matters when it matters.
Ready-made insoles
Pharmacy and shoe-store options
- Template based on shoe size
- Shape stays the same as your feet change
- Mass-produced
- Typically RM50 to RM300
Fine for general use or mild discomfort.
KakiJoy fully custom
Built around the individual
- Shaped from one specific pair of feet
- Adjusted over 5 years as feet change
- Handmade in Malaysia
- Investment-level pricing
Worth it for children aged 4 to 12, or for chronic pain.
Ready-made works for general use. Custom is the better fit when feet are still growing, or when pain keeps coming back.
Service questions, answered
Practical answers before you book.
How long does the assessment take?
Between 20 and 30 minutes. You get the full session: 3D foot scan, gait observation, shoe check, and walking posture coaching. We do not rush it.
Do I still pay the assessment fee if I decide not to get custom insoles?
Yes. The fee covers the assessment itself. You walk away with clear insights about your foot structure and walking posture, whether or not you choose custom insoles. No pressure. No upsell.
How long does it take to receive custom insoles after ordering?
Typically two to three weeks. Each pair is handmade in Malaysia. We do not rush production because the fit depends on careful craftsmanship.
Do you do home visits outside Klang Valley?
Flat-rate home visits cover Klang Valley, the rest of Selangor, and all of Johor. For other states, WhatsApp us with your area. We can sometimes arrange travel, depending on schedule.
What payment methods do you accept?
Cash, bank transfer, and most major e-wallets. Credit card payment available at the Our store. WhatsApp us if you need a specific option.
Can I use KakiJoy insoles in all my shoes?
Most closed shoes with removable insoles work. Open sandals and high heels are not ideal for custom support. We will check your current shoes during assessment and advise on what works best.
Book your foot assessment today
A quick WhatsApp message. We will find a time that works for you.